At Pukhraj, your satisfaction is our priority. Please review our policy below:

Return Eligibility

· Returns accepted within 7 days of delivery.

· Items must be unused, unwashed, and in original packaging with tags.

· Sale and customized items are non-returnable.

How to Return

· Email masoomsheikh.ms@gmail.com  with your order number and item details.

· Once approved, return via a trackable courier.

· Return shipping is paid by the customer, unless the item is faulty.

Refunds & Exchanges

· Refunds issued to the original payment method within 5–10 business days after inspection.

· Exchanges allowed subject to stock availability and price adjustments.

Damaged or Incorrect Items

· Contact us immediately masoomsheikh.ms@gmail.com or +92 3101576661 for a replacement or refund.

For assistance, our support team is always here to help.